Delivery Information


POSTED IN AUSTRALIA: allow 2 - 7 working days:
The goods are despatched from Perth in Western Australia. The books are sent with Australia Post Standard Mail Delivery. You should expect to receive goods within 2-7 working days (from the working day following receipt of the despatch email) for most metropolitan areas in Australia. Remote areas can take longer. You may receive your goods earlier than the time stated above but please note, sometimes there can also be unforeseen postal delays which are outside of our control. We ask that you please allow up to 14 working days for delivery before contacting us to request a refund or replacement order. Usually Ships in 24 Hours In stock at our warehouse. Please note that delivers through Australia Post cannot be easily tracked.

POSTED INTERNATIONAL: allow 10-30 working days:
The goods are despatched from Perth in Western Australia the books are sent with Australia Post Airmail Mail. You should expect to receive books within 10- 15 working days (from the working day following receipt of the despatch email) this delivery time applies to most major Cities. Delivery to Remote areas delivery may take longer. You may receive your order earlier than the time stated above but please note, sometimes there can also be unforeseen postal delays which are outside of our control. We ask that you please allow up to 45 days for delivery before contacting us to request a refund or replacement order. Usually Ships in 24 Hours In stock at our warehouse. Boxes and Locked Bags acceptable for NZ addresses only. Please note that delivers through Australia Post cannot be easily tracked.


ISSUES WITH YOUR DELIVERY OF GOODS

In the event that the deliver your order fails due to invalid address information, it will be return to Fremantle Boat School Fremantle boat school will do their best to ensure the information you have input is accurate. We cannot guarantee that your order will arrive at its destination if you have not provided correct address details and as much information as possible to assist delivering. If your order has not yet been shipped you will need to send an email advising the error and requesting a change in details. If your order has a status of "packed" or "shipped" we will not be able to guarantee any change in shipping details.
Unfortunately, you will be liable for any costs incurred in return to sender parcels if the information you provided was inaccurate.

Import Charges
Please note that certain countries charge the recipient duties on the 'import' of packages. As these charges are the responsibility of the recipient, please check the customs service in your destination country to see if charges are applicable. Fremantle Boat School will not reimburse customers on these import costs or refund if a customer refuses to pay them or accept delivery due to these unforeseen instances.


Published by Fremantle Boat School - Scott Print - Privacy Policy - Deliver Information
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